• Laura Bachmann

Travel and the COVID-19 Pandemic

The COVID-19 (Coronavirus) pandemic is an unprecedented circumstance for current and future travel, and Columbus Luxury Travel is faced with an unexpected situation. But we are still focused on your needs, the needs of the traveler. We know you have a lot of questions, and we’re here to help.

Many people are asking if they should be traveling now. Realistically, this is not an ideal time for travel to many places. However, some travel is essential, and many areas are still unaffected; first, you should follow guidelines set out by your local government or the WHO (World Health Organization). Additionally, if you are traveling to affected areas, rearranging your travel should be possible, with many unaffected areas also being flexible during these changing times.

With each day that passes, we are seeing further restrictions imposed and more changes to booking conditions from airlines. With many of our destinations restricting air travel from affected areas, we are also flexible to adapt and change with the threat of this virus. Any booked travel from now until April 15 can be changed to a later time during the coming year. Hopefully, we will start to see many of the affected areas begin to recover from this virus.

As restrictions continue to be put in place worldwide, Guatemala has banned travel from all European countries, U.S. and Canada, China, Iran, South Korea and North Korea. Until this travel restriction has been lifted, we will continue to remain flexible with any current tour bookings and offer flexible change travel options for any future travel booked during this time.

Although we cannot be completely confident about when the situation will improve, this may be a good time to book future travel. With many airlines offering no change fees on all flights booked until March 31, customers have a long window – up to February of 2021 to complete travel. This grants you great flexibility to complete journeys that you know you’re going to want to take.

While we always encourage having a travel insurance policy, it is only of value if it covers you for problems you may encounter. Please check your travel insurance policy for what is covered if you have encountered travel issues during this unprecedented time. However, many policies sold since late January are unlikely to cover COVID-19 related disruption to any destinations. In some cases, you may be required to purchase an add-on covering travel disruption and any consequential losses. In essence, you should check what you’re covered for, whether you have an existing or new policy. This is also a good time to look at any travel insurance included with your credit card and consider increasing it to a comprehensive stand-alone policy.

If you have questions about your travel or future travel during these times, please contact us and we’ll be happy to help.



4ta. Calle Oriente #10, Antigua Guatemala 03001, Guatemala


Advanced Booking: +1-352-668-8668

Last Minute and In-Country Booking:

+502 7832-0606

Habla con Nosotros en Español

+502 7832-0606


24/7 Service +502 5376 5147

  • Facebook
  • TripAdvisor - Black Circle
  • Instagram